Operations Administrative & Scheduling Coordinator
Pine Brook
Operations Administrative & Scheduling Coordinator
Full Time • Pine Brook
Benefits:
- Retirement
- Bonus based on performance
- Paid time off
Position Overview
We are seeking a motivated and reliable Operations Administrative & Scheduling Coordinator to support our office and daily field operations. This role is ideal for someone who is organized, enjoys working in a fast-paced environment, and has strong communication skills. Training will be provided.
This position plays a key role in coordinating technician schedules, preparing materials, maintaining accurate records, and ensuring smooth communication between customers, office staff, and field technicians.
Key Responsibilities
Office Administration
· Perform general administrative duties including data entry, filing, and document management.
· Provide general support to operations and office teams
· Troubleshoot customer issues and manage service requests through the ticketing system to ensure timely resolution.
Scheduling & Operations
· Assist scheduler with daily technician jobs and coordinate appointments.
· Assign work orders and tasks to field technicians based on project needs.
· Maintain and update technician schedules as priorities change.
· Communicate schedule updates with office staff and field personnel.
· Log and maintain accurate material lists for upcoming and completed projects.
· Track inventory requests and ensure technicians have the necessary materials before each job.
· Assist with onboarding new employees by preparing hiring paperwork and maintaining personnel files.
· Process and organize payroll-related documentation for accuracy and timely submission.
· Provide clear and professional communication with customers regarding pending jobs, scheduling updates, and project status.
· Follow up with customers to confirm appointments and provide schedule changes when necessary.
· Support the Operations team with special projects and additional duties as assigned.
Qualifications
· High school diploma or equivalent required.
· Bilingual is a plus.
· Previous administrative, scheduling, dispatching, customer service, or office experience is preferred.
· Strong organizational and time management skills.
· Excellent verbal and written communication skills.
· Basic computer skills (Microsoft Office, Outlook, Excel, data entry, and file management).
· Ability to multitask and prioritize in a fast-paced environment.
· Reliable transportation and punctuality required.
· Ability to lift up to 50 lbs.
Compensation: $19.00 - $23.00 per hour
About Us
Protection Technologies LLC
We are a leading provider of advanced security solutions for multi-family, government, commercial, industrial, and critical infrastructure clients. We offer cutting-edge products including mobile CCTV trailers with outdoor motion sensors for perimeter security, true day/night IP/analog cameras for clear surveillance, and high-security intrusion sensors for both indoor and hazardous environments.
Our solutions provide real-time alerts, exceptional video quality, and robust protection against unauthorized access, ensuring peace of mind for every site.
We are a leading provider of advanced security solutions for multi-family, government, commercial, industrial, and critical infrastructure clients. We offer cutting-edge products including mobile CCTV trailers with outdoor motion sensors for perimeter security, true day/night IP/analog cameras for clear surveillance, and high-security intrusion sensors for both indoor and hazardous environments.
Our solutions provide real-time alerts, exceptional video quality, and robust protection against unauthorized access, ensuring peace of mind for every site.
Our Mission
We Aim to Secure a Better World
Our mission is to provide unparalleled security solutions, ensuring peace of mind and assurance of protection to our clients, their customers, and the public. We deliver a higher standard of security services by deploying the latest innovations. We forge lasting partnerships and enrich the experiences of those engaged in business with us. Together, we uphold professionalism, innovation, and integrity, enriching communities and setting new benchmarks in the realm of technology and security.
We Aim to Secure a Better World
Our mission is to provide unparalleled security solutions, ensuring peace of mind and assurance of protection to our clients, their customers, and the public. We deliver a higher standard of security services by deploying the latest innovations. We forge lasting partnerships and enrich the experiences of those engaged in business with us. Together, we uphold professionalism, innovation, and integrity, enriching communities and setting new benchmarks in the realm of technology and security.
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